How Do I Add a User to My ADT Alarm

Are you looking for a way to add a new user to your ADT alarm system? It’s important to have all members of your household or business on the same page regarding security.

How Do I Add a User to My ADT Alarm

Adding a new user to your ADT alarm system can enhance your home’s security by allowing trusted individuals to access and control the alarm. Whether it’s a family member, a house sitter, or a trusted friend, you can easily provide them with their own unique code or credentials. This guide will walk you through the simple steps to add a user to your ADT alarm.

By the end of this article on how do I add a user to my ADT alarm, you will feel confident in managing your ADT alarm’s access settings, thereby maintaining the highest level of security for your home.

What is the Importance of Adding a User to My ADT Alarm?

In today’s world, security is a top priority for most homeowners and businesses. Adding a user to your ADT alarm system offers various benefits, including:

  • Enhanced Security: By providing trusted individuals with their own unique code or credentials, you can ensure that only authorized personnel have access to your home or business.
  • Convenience: Adding a user to your ADT alarm system makes it easier for them to enter and exit the premises without relying on you or anyone else.
  • Customizable Access: With ADT’s advanced technology, you can customize access levels for different users. For example, you can restrict certain areas of your home or business from being accessed by specific users.
  • Monitoring Capabilities: By adding users to your ADT alarm system, you can monitor their activities and receive notifications when they enter or exit the premises. This allows you to keep track of who is entering and leaving your property.

Now that you understand the importance of adding a user to your ADT alarm system, let’s explore the steps for doing so.

What Will You Need?

Before you begin adding a user to your ADT alarm system, make sure you have the following:

  • Your ADT account login information for the web portal or mobile app.
  • The new user’s name and contact information.
  • An understanding of which areas or zones you want the new user to have access to.
Your Adt Account Login

Once you have these items in hand, you are ready to add a new user to your ADT alarm system.

10 Easy Steps on How Do I Add a User to My ADT Alarm

Step 1. Log in to Your ADT Account:

To begin, you will need to log in to your ADT account. This can be done through the ADT web portal or the mobile app.

Use your username and password to gain access. If you have forgotten your login credentials, look for the “Forgot Password” link on the login page to reset your password. Additionally, you can contact ADT’s customer service for assistance.

Step 2. Select “Manage Users”:

After successfully logging in, navigate to the main dashboard of your ADT account. Look for the “Settings” or “Account” section in the menu or toolbar. Within this section, you will find an option labeled “Manage Users.” Click on this option to proceed.

This “Manage Users” section is where you can oversee all the existing users associated with your ADT alarm system and add new ones.

Step 3. Add a New User:

In the “Manage Users” section, you will see an option to add a new user. Click on the “Add User” button to start the process. You will be prompted to enter the new user’s details, such as their name and contact information. This step is crucial as it ensures that the right person is granted access.

Additionally, you may need to set a unique access code or credentials for the new user. Make sure this code is different from your own for added security. Once all information is accurately entered, save the new user’s profile.

Step 4. Assign Access Levels:

Which Areas of Your Home

After successfully adding the new user, the next step involves assigning access levels. This feature allows you to control which areas of your home or business the new user can access. Depending on the sensitivity of certain zones, you can customize each user’s permissions accordingly.

For instance, you may allow full access to family members while restricting certain areas for house sitters or maintenance personnel. Take the time to review and set these permissions to ensure your security needs are met.

Step 5. Configure Notifications:

ADT alarm systems can send alerts and notifications based on user activity. In this step, configure these settings to monitor the new user’s actions. You can decide to receive notifications whenever the new user disarms or arms the system or when they enter or exit specific zones.

This helps you stay informed and ensures that all activity is consistent with your security protocol. Make sure to tailor these notifications to align with your preferences and needs.

Step 6. Confirm and Save:

Once all the details and settings have been configured to your satisfaction, take a moment to review the information to ensure its accuracy.

After confirming, save the new settings. Your ADT system may prompt you to verify the new user information to finalize the setup. Once saved, the new user will immediately have access to the ADT alarm system based on the permissions you have set.

Step 7. Test the New User Access:

After successfully saving the new user information and configurations, it is essential to test the access to ensure everything is functioning correctly.

To do this, have the new user disarm and arm the system using their unique code or credentials. This test ensures that they can access the system without any issues and verifies that the permissions and notifications are working as intended.

Begin by guiding the new user through entering their unique access code or using their credentials on the alarm panel.

Observe as they disarm the alarm system. If the disarming is successful, proceed to the next step by asking them to arm the system again. During this process, check if you receive the configured notifications for these actions.

This testing step is crucial as it allows you to catch any potential issues or errors with the new user’s setup. Suppose there are any problems, such as the new user being unable to gain access or the notifications not working.

In that case, you can return to the “Manage Users” section to make the necessary adjustments. Ensuring that everything is set up and functioning correctly will provide peace of mind and guarantee that your security needs are thoroughly met.

Step 8. Educate the New User:

Once the new user has successfully tested their access, take the time to educate them about the key features and functionalities of the ADT alarm system. They must be familiar with how to use the system effectively and understand their responsibilities regarding security protocols.

Start by explaining how to arm and disarm the system and demonstrating any emergency procedures, such as triggering a panic alarm if available.

Ensure they know the importance of keeping their access code or credentials confidential and not sharing them with unauthorized persons. Additionally, walk them through the layout of the zones they can access and any specific instructions or restrictions for those areas.

Providing the new user with an overview of the notifications you have set up for their activities will also help them understand what to expect and how their movements within the premises are being monitored. This step is essential in maintaining the integrity of your security system and ensuring that all users are on the same page regarding its usage.

Step 9. Update Your Security Records:

Security Records is a Best Practice

Maintaining accurate security records is a best practice for effectively managing access to your property. After adding a new user to your ADT alarm system, document their information and the level of access granted to them. This can be done by creating a log either digitally or in a physical security file.

Include details such as the new user’s name, contact information, access code or credentials, assigned access levels, and any specific zones they can enter. Keeping a well-organized record helps you track who has access to your property and can be useful in the event of an audit or security review.

By regularly updating your security records, you can ensure an accurate and current overview of all users with access to your ADT alarm system, enhancing your overall security management process.

Step 10. Periodically Review User Access:

Security needs and personnel can change over time, so it is important to periodically review and update user access settings. Schedule regular reviews, such as quarterly or bi-annually, to assess the current list of users and their permissions. Evaluate if each user still needs access or if their access levels need adjustments.

During these reviews, check for any outdated or unused codes and remove them to prevent potential security risks. Additionally, ensure that all active users are still authorized and that their access permissions align with your current security requirements.

Regular reviews help maintain the integrity of your ADT alarm system and adapt to any changes in your security needs, ensuring your home or business remains protected at all times.

Integrity of Your Adt Alarm System

By following these ten steps, you can easily add a new user to your ADT alarm system and ensure that they have the appropriate access levels and notifications set up.

5 Additional Tips and Tricks

  1. Find the Master Code: Before adding a new user, ensure you have the master code for your ADT alarm system. This code is typically provided at installation and is necessary for making system changes.
  2. Access the User Menu: Use the control panel to navigate to the user menu. This is often done by entering the master code and selecting the menu option allowing user management.
  3. Create a Unique User Code: When adding a new user, assign them a unique code that is easy for them to remember but not easily guessable. Avoid using simple patterns like “1234” or “0000.”
  4. Set User Permissions: Depending on your ADT system, you may be able to customize the permissions for each user. Consider what access you want to grant the new user, such as arming and disarming the system or accessing certain areas.
  5. Regularly Update Codes: Periodically change user codes to ensure ongoing security. This is especially important if a user no longer needs access or their code becomes compromised.

With these additional tips and tricks, you can confidently manage your ADT alarm system and ensure the safety of your home or business.

5 Things You Should Avoid

  1. Sharing the Master Code: Never share the master code with anyone except trusted individuals who need full access to the alarm system. Doing so can undermine the system’s overall security.
  2. Using Predictable Codes: For new users, avoid using easily guessable codes, such as birthdates, anniversary dates, or sequences like “1111.” Doing so can make it easier for unauthorized individuals to gain access.
  3. Neglecting to Update Codes Regularly: Failing to update user codes periodically can leave your system vulnerable. Regularly changing codes can help minimize the risk of compromised security.
  4. Ignoring User Permissions: Ensure you set appropriate permissions for each user. Granting too much access can expose sensitive areas of your home or business to people who may not need it.
  5. Failing to Document Changes: Always keep a record of who has been given access and what their user code is. This is important for tracking and managing access, especially if you need to remove a user later.
Avoid Using Easily Guessable Codes

You can maintain a secure and efficient ADT alarm system by avoiding these common mistakes. Remember to regularly review and update your user codes to keep your home or business protected. 

How Do You Link Two ADT Accounts?

In some cases, you may need to link two ADT accounts together. This could happen if you move to a new location and want to transfer your current alarm system to the new address. It can also occur if you have multiple properties and want them all connected under one account.

To link two ADT accounts, follow these steps:

  1. Contact ADT: The first step is to contact ADT and inform them that you want to link two accounts. This can typically be done over the phone or through their online support portal.
  2. Provide Account Information: You will need to provide the representative with information for both accounts, such as account numbers and addresses.
  3. Complete Verification Process: ADT may require you to verify your identity before linking the accounts. This could involve providing a security code or answering personal questions.
  4. Review and Sign Agreement: Once the accounts have been linked, you will need to review and sign an agreement outlining the terms of the linkage.
  5. Test System: After the accounts are linked, perform a system test to ensure everything works properly.
Note That Linking Two Adt Accounts

It’s important to note that linking two ADT accounts may involve additional fees or charges. Be sure to clarify this with the representative before proceeding.

What is the ADT Master User Code?

The ADT master user code is a unique four-digit code that is assigned to the main administrator or owner of the ADT alarm system.

This code is used for managing and making changes to the system, such as adding new users and customizing permissions. The master user code should be kept confidential and only shared with trusted individuals who need full access to the system.

It is important to keep the master code safe and secure to maintain the overall security of your alarm system. If you have forgotten or lost your master code, contact ADT for assistance in retrieving it. 

Overall, the master user code plays a crucial role in managing and securing your ADT alarm system.  So make sure to keep it safe and use it wisely!

How Do You Get ADT Password?

If you have forgotten your ADT password, you can easily retrieve it by following these steps:

  1. Go to the ADT Website: Visit the ADT website and click on the “MyADT” tab at the top of the page.
  2. Select “Forgot Your Password?”: On the MyADT login page, select the option that says “Forgot Your Password?”.
  3. Enter Email Address: Enter the email address associated with your ADT account and click “Submit.”
  4. Check Email: ADT will send a password reset link to the provided email address. Check your inbox and click on the link.
  5. Reset Password: Follow the instructions in the email to reset your password. You may be asked to answer security questions or verify your identity before proceeding.
  6. Create a New Password: Once verified, you can create a new password for your ADT account. Be sure to choose a strong and unique password that is difficult to guess.
You Can Create a New Password

After completing these steps, you should now have access to your ADT account with a new password. If you continue to have trouble accessing your account, contact ADT customer support for further assistance. 


Adding a user to your ADT alarm system is straightforward and enhances its security and functionality.

By carefully assigning user roles, crafting strong and unique codes, and periodically reviewing and updating user information, you can ensure that your security system operates smoothly and effectively.

Always remember to document any changes made to user access for future reference and avoid common pitfalls such as sharing the master code or neglecting to update user credentials regularly.

Hopefully, the article on how do i add a user to my adt alarm system has provided you with the necessary information to confidently manage and maintain your ADT alarm system.

Remember, the safety of your home or business is in your hands, so take precautionary measures to keep it secure.  So go ahead, add that new user and enjoy the peace of mind that comes with knowing your property is protected by ADT.  Happy securing!

Leave a Comment