How to Turn Off Simplisafe Alarm

We’ve all been there – it’s the middle of the night and your home security alarm begins blaring throughout the house. You wake in a panic, fumbling through the darkness trying to remember the code or steps needed to turn it off before the police show up. In the grogginess and confusion of being startled awake, deactivating the alarm seems impossible.

How to Turn Off Simplisafe Alarm

As the noise continues to painfully pierce the silence of the night, you desperately search online for help. Well, have no fear – you’ve found the guide to end that miserable experience. In this post, I’ll walk through the simple process of how to turn off simplisafe alarm when it accidentally triggers, so you can get back to a peaceful night’s sleep.

Why Does the Simplisafe Alarm Go Off?

Before jumping into the steps on how to turn off a simplesafe alarm, it’s important to understand why it might have been triggered in the first place. While accidental alarms do happen occasionally, they are usually caused by one of two reasons: sensor malfunction or user error. If a sensor is faulty or not properly installed, it can easily trigger a false alarm.

On the other hand, user error is another common cause – perhaps you accidentally entered the wrong code when disarming or opened a door while the alarm was still armed. Whatever the reason may be, knowing why your simplisafe alarm went off can help prevent future incidents.

Step-by-step Guidelines on How to Turn Off Simplisafe Alarm

Step 1: Identify the Alarm Type

The first step in turning off a simplisafe alarm is to identify which type of alarm has been triggered. Simplisafe offers two types of alarms – the Keypad Alarm and the Keychain Remote Alarm. The steps for deactivating each one are slightly different, so it’s important to know which type you have. This information can usually be found on the back of the keypad or remote.

Step 2: Enter Your PIN

Once you have identified which type of alarm you have, enter your four-digit PIN code into the keypad or use the keychain remote to turn off the alarm. If you are entering your code through the keypad, make sure to press “Off” after entering it to deactivate the alarm. This should silence the alarm, but if it doesn’t, move on to the next step.

Enter Your Four-digit Pin

Step 3: Check for Open Doors or Windows

If entering your code did not turn off the alarm, check to see if any doors or windows are open. A common mistake is opening a door while the alarm is still armed and forgetting to close it before disarming. If this is the case, simply close the open entry point and enter your code again to turn off the alarm.

Step 4: Call SimpliSafe’s Customer Support

If none of the above steps have successfully turned off your simplisafe alarm, it’s time to call customer support. They will be able to remotely deactivate the alarm for you and help troubleshoot any issues that may have caused it to go off. If you suspect a faulty sensor, they can also assist in getting it replaced. Their customer support number is 1-800-548-9508 and is available 24/7.

Call Customer Support

Following these simple steps will help you quickly turn off your simplisafe alarm and avoid any further disturbances. Remember to always check for open doors or windows, as well as properly enter your code to prevent accidental alarms. And if all else fails, don’t hesitate to call customer support for assistance. Now go get some rest – knowing how to turn off a simplisafe alarm is one less thing to worry about.

Additional Tips and Tricks to Turn Off Simplisafe Alarm

  1. If you have lost your Simplisafe alarm keypad or key fob, don’t worry! There is still a way to turn off the alarm. Simply use the Simplisafe app on your phone to disarm your system remotely.
  2. If you are unable to access the Simplisafe app, try using the master PIN code that was given to you when you first installed your alarm system. This code can be found in your user manual or on your Simplisafe account page.
  3. In case you forgot to disarm your Simplisafe alarm before opening a door, there is a slight grace period where the alarm will not sound immediately. Use this time to quickly enter your master PIN code and disarm the system.
  4. If you have multiple entry sensors on your doors, make sure to disarm each sensor individually before opening the door. This will prevent any false alarms from occurring.
  5. Remember to test your Simplisafe alarm system regularly to ensure it is functioning properly and that you are familiar with the disarming process in case of a real emergency.
  6. If all else fails, contact Simplisafe customer support for further assistance. They can help you troubleshoot any issues with turning off your alarm and ensure that your system is working correctly.
  7. It is also important to note that some Simplisafe alarm systems have a built-in battery backup, which will keep the system armed even if there is a power outage. Make sure to check if your system has this feature before attempting to turn it off.
  8. If you are away from home and have a trusted neighbor or friend who has a spare key, you can also ask them to enter your house and disarm the alarm for you.
  9. For added security, consider setting up a duress code on your Simplisafe keypad. This code will send a silent alarm to the authorities in case of an emergency, while still disarming the system and allowing you to enter your home safely.
  10. Lastly, always remember to keep your Simplisafe alarm system in good condition by regularly changing the batteries and keeping them free of dust and debris. This will ensure that your system functions properly when you need it the most. 
Consider Setting Up a Duress Code

Following these additional tips and tricks will not only help you turn off your Simplisafe alarm but also make sure that your home is protected and secure at all times.  So stay safe and enjoy the peace of mind that comes with having a reliable security system in place.  Never hesitate to reach out to customer support for assistance or clarification on any aspect of your Simplisafe alarm system.  Better to be safe than sorry!

Things You Should Consider to Turn Off Simplisafe Alarm

  1. The first thing you should do to turn off the Simplisafe alarm is to locate the base station of your security system. The base station usually has a keypad where you can enter your PIN or password.
  2. If you don’t remember your PIN or password, you can try using the default code provided by Simplisafe which is “1234”. If this does not work, you will need to contact Simplisafe customer support to reset your PIN or password.
  3. Once you have located the base station and entered your correct PIN or password, you will need to navigate through the menu options to find the “Disarm” option. This may vary depending on the specific model of your Simplisafe system.
  4. Some Simplisafe systems require a secret code in addition to the main PIN or password to turn off the alarm. If this is the case, you will need to enter the secret code after entering your main PIN or password.
  5. After successfully disarming your alarm, it is important to check and make sure that all sensors and devices are functioning properly. Sometimes a malfunctioning sensor can trigger a false alarm.
  6. In case you are unable to turn off your Simplisafe alarm using the keypad, you can also do so through the Simplisafe mobile app. Simply open the app and enter your login credentials to access your security system.
  7. If all else fails, you can try unplugging the base station from its power source as a last resort. However, this should only be used as a temporary solution and you should contact Simplisafe customer support for further assistance.
  8. Keep in mind that turning off your Simplisafe alarm does not necessarily mean the system is disarmed. Some sensors may still be active, so it is important to check all entry points and make sure they are secure before leaving your premises.
  9. Lastly, always make sure to arm your Simplisafe system whenever leaving your home or business. This will ensure that your property remains protected at all times.
Simply Open the App

Following these considerations will help you confidently turn off your Simplisafe alarm and navigate through any potential issues that may arise. Remember to always prioritize the safety and security of your property, and don’t hesitate to reach out to Simplisafe customer support for assistance when needed.  So, keep these points in mind and stay safe!


Keeping your house free from unwanted intruders is a top priority, especially given the present times. Knowing how to turn off the alarms installed in your home can go a long way in achieving this goal, not only minimizing potential false alarms but also saving you precious time and energy while giving you extra peace of mind.

To recap, turning off your Simplisafe alarm is just a few steps away: press the ‘info’ button on the keypad then enter your user code followed by the star/pound key. Now that you know how to turn off Simplisafe alarm, why not give it a try?

Make sure to regularly check your system is working properly to get full protection and minimize any risk of inexperienced handling of the device. In this way, you will be able to keep your home safe and secure so that you can go about living life with ease and peace of mind.

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