How to Turn Voice Volume Down on ADT Keypad

Have you ever been woken up in the middle of the night by your security system’s loud keypad chiming? Or found yourself quickly trying to mute the beeping during a work meeting when you had to arm or disarm your alarm? Control over the volume level of your ADT security system’s keypad can significantly prevent unwanted noise and distractions. 

How to Turn Voice Volume Down on ADT Keypad

In this post, I’ll share the simple steps on how to turn voice volume down on ADT keypad so you can lower or turn off the tones whenever needed. Whether you need a way to silence the keypad at night or during the day, learning how to control the volume is an easy tweak that can provide welcome peace of mind.

Necessary Items

To complete this task, you will need the following items:

  • ADT security system keypad (usually located near your entrance/exit doors)
  • 4-digit Master Code for your security system

Note: If you do not know your Master Code, contact ADT customer service to obtain it.

10 Steps on How to Turn Voice Volume Down on Adt Keypad

Step 1:  Locate the Keypad

The first step is to locate the ADT security system keypad. It is usually near your main entrance/exit door for easy access.

Step 2: Press ‘✱’ Button

Once you have located the keypad, press the star or asterisk (‘✱’) button on the top left corner. This will prompt the keypad to ask for your 4-digit Master Code.

Press the Star or Asterisk

Step 3: Enter Master Code

Enter your 4-digit Master Code using the numbered buttons on the keypad. Be sure to enter it correctly, as each digit is required for the next step.

Step 4: Press ‘9’

After entering the Master Code, press the number ‘9’ on the keypad. This will bring you to the Volume Adjustment menu.

Press the Number '9' on the Keypad

Step 5: Highlight ‘Voice’

Using the arrow buttons on the keypad, scroll down until you reach the option for ‘Voice’ and highlight it. This will allow you to adjust the voice prompt volume on your keypad. 

Step 6: Press ‘✱’ Button

Press the star or asterisk (‘✱’) button to enter the sub-menu for ‘Voice.’  This will allow you to adjust the volume level.

Step 7: Adjust Volume Level

You can increase or decrease the volume level of the keypad’s voice prompts using the arrow buttons. You will hear a sample of each volume level as you make changes.

Step 8: Test Volume Level

Once you have selected your desired volume level, press the ‘✱’ button again to exit the sub-menu. You can then test the volume level by arming or disarming your alarm system.

Step 9: Repeat for Chime and Beep Options (Optional)

If you wish to adjust the volume levels for the keypad’s chime and beep sounds, simply repeat steps 5-8 but select ‘Chime’ or ‘Beep’ in step 5. 

Step 10: Save Settings

Once you have adjusted all desired volume levels, press the ‘✱’ button again to exit the menu. Your settings will automatically be saved, and the keypad will return to its normal display mode.

Your Settings Will Automatically Be Saved

With just a few simple steps on how to turn voice volume down on ADT keypad, you can easily adjust the volume level of your ADT security system’s keypad. This allows you to customize the sound levels according to your needs, whether for nighttime peace or during important meetings. Take control of your security system and enjoy a quieter home or workspace with this easy volume adjustment feature.  So next time you need to adjust the volume on your ADT keypad, just follow these simple steps and enjoy a more peaceful setting.

8 Things to Avoid

1. Setting the Volume Too Low to Hear

Make sure to set the volume level at a comfortable and audible level. Setting it too low can result in not being able to hear essential notifications or alarms from your security system. 

2. Skipping the Test Step

After adjusting, always test the volume level to ensure it is at your desired level. This will prevent any unwanted surprises later on. 

3. Forgetting the Master Code

It is essential to remember your Master Code, as it is required to make any changes to your security system settings. Keep it in a safe and accessible place for future use.

4. Not Using the ‘✱’ Button

The ‘✱’ button is essential to navigating through the keypad’s menu options. Make sure to use it as instructed in the steps above.

5. Adjusting Volume Levels During an Alarm

Do not attempt to adjust volume levels during an alarm or emergency. This may cause further confusion and delays in adequately responding to the situation.

6. Using Incorrect Buttons

Be careful when pressing buttons on the keypad, as using incorrect buttons or sequences can result in the system not responding correctly. Refer to the steps above for the correct button usage.

7. Ignoring Other Volume Options

Aside from voice prompts, chime and beep sounds can also be adjusted on your keypad. Remember to adjust these levels if needed for a fully customized experience.

8. Making Changes While Distracted

Ensure you are calm and focused when making changes to your security system’s settings. This will prevent any accidental changes or mistakes from occurring.  So, next time you need to adjust the volume on your ADT keypad, remember these essential things for a smooth and successful experience.

Taking control of the volume level on your ADT security system’s keypad is a simple and helpful feature that can provide peace of mind and a more comfortable environment. Following these easy steps and avoiding common mistakes, you can easily adjust the volume to your desired level for a quieter home or workspace. So don’t hesitate to use this feature whenever needed and enjoy a more peaceful setting.

6 Care Tips

1. Regular Maintenance Checks

Performing regular maintenance checks on your ADT security system can ensure that all components, including the keypad, are functioning correctly.

2. Keep the Keypad Clean

Clean your keypad regularly with a soft cloth to prevent dust and dirt buildup. Avoid using harsh chemicals or abrasive materials that may damage the keypad.

Clean Your Keypad Regularly

3. Replace Old Batteries

If your keypad is battery-operated, replace old batteries with new ones periodically to prevent malfunctions or low-power issues.

4. Check for Loose Wires

Ensure all wires connected to the keypad are secure and not damaged. Loose cables can cause connectivity issues and affect the functioning of your security system.

5. Avoid Exposure to Extreme Temperatures

Keep your keypad away from direct sunlight or extreme temperatures, as this can cause damage to the device.

6. Contact ADT for Technical Support

If you encounter issues with your security system’s keypad, contact ADT’s technical support for assistance. They can help troubleshoot and resolve any problems you may be experiencing. 

By following these care tips, you can ensure that your ADT security system’s keypad remains in good working condition for a long time. Regular maintenance and proper handling can prevent significant issues and provide peace of mind, knowing your system is functioning correctly.  So remember to take care of your security system, which will continue to protect you and your property effectively.

Frequently Asked Questions

Can I Adjust the Volume on My Adt Keypad at Any Time?

Yes, you can adjust the volume levels on your ADT keypad at any time by following the steps outlined above.  However, it is recommended to do so when the system is not in use or during non-emergency situations.

Are There Alternative Ways to Adjust the Volume on My Adt Keypad?

Yes, some ADT security systems may have a volume knob or button located directly on the keypad. Refer to your system’s manual for further instructions.

Will My Volume Settings Be Saved After a Power Outage?

Yes, your volume settings will be saved even after a power outage. However, if you experience any issues with your keypad or system after a power outage, performing a system reset following the steps provided by ADT is recommended.

Will Changing the Volume Levels Affect My Security System’s Performance?

No, adjusting the volume levels on your keypad will not affect the performance of your security system. It only changes the volume level of voice prompts, chime, and beep sounds, while all other functions and features remain unchanged.

What Happens if I Forget My Master Code?

If you forget your Master Code, contact ADT customer support for assistance. They will guide you through resetting your code or provide alternative solutions to access your security system’s settings.  It is essential to keep track of your Master Code and store it in a safe place for future use.  So, next time you need to adjust your ADT keypad’s volume, just refer to this guide for a hassle-free experience.


With each step and detailed instruction provided, we are sure that after following the tips on how to turn voice volume down on ADT keypad outlined in this blog post, you will have successfully managed to turn down the volume on your ADT security system keypad. We suggest taking a few moments to test all of these settings to ensure that you get optimal results. If, for some reason, you have difficulties following these procedures, don’t hesitate to contact us, and we will be more than happy to assist you. 

Remember that your family’s peace of mind and security are invaluable and should not be ignored. So take a deep breath and see if one of these suggestions helps you regain control of your security system. As always, remember your safety is paramount for home protection – luckily, setting up an ADT system can help give you peace of mind!

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